Chakra Noir, hereinafter “We” attaches great importance to the protection and respect of your private life.

Through this, we intend to communicate to you clear and precise information concerning the collection and processing of the personal data that you are required to provide to us through the site {site_name} (hereinafter referred to as the “Site”). .


Art.1 Confidentiality rules

The general data protection regulation of April 27, 2016 (hereinafter the GDPR) is applicable from May 25, 2018. It imposes strict rules and conditions on companies and merchants in the context of the processing of personal data. staff of their customers and prospects, in order to protect their privacy.

Art.2 The data controller

The “processing manager” of your personal data is Chakra Noir, responsible for the site {site_name} that you consult and to which you communicate data.


Art.3 Legal basis for data processing and use

We can only use your personal data for purposes that are both legitimate and necessary (art. 6 of the GDPR). This means in concrete terms that we process your personal data, whether or not in electronic form, for legitimate purposes within the framework of the contractual relationship, business and security/security.
These purposes are in particular, but not only, the following:

  • Process and execute your orders and contracts;
  • Manage your account and the commercial relationship;
  • Communicate commercial, promotional, advertising information to you or about the use of our services;
  • Communications within the framework of the execution of a contract;
  • Improve the design, layout, and overall functionality of the site;
  • Analyze data for statistical purposes

Art.4 What is personal data

Personal data includes all information which concerns you and on the basis of which you can be identified (hereinafter referred to as “the data”). Anonymous data, which does not allow you to be identified, is therefore not considered personal data. Your personal data may therefore include:

  • Data relating to your identity (surname, first name, address, VAT number, company number, etc.);
  • Personal status data (telephone number, personal email, etc.);
  • Financial and transaction data (data relating to payment method, bank account number, billing details, etc.);
  • Data relating to the execution of the contract concluded with us (subject of the contract, billing address, professional data, etc.);
  • Data relating to the use of electronic equipment, such as computers (password, log data, electronic identification data, billing details, etc.);

Sensitive data :
The processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, as well as the processing of genetic data, biometric data for the purposes of uniquely identifying a natural person, data concerning the sex life or sexual orientation of a natural person are prohibited.
We undertake to strictly respect this prohibition.


Art.5 Sources and origins of personal data

In principle, the data we have comes from you when you fill out a form. If you do not intend to provide the mandatory or necessary information, you may lose the benefit of certain advantages and/or we may decide to terminate our services for your benefit or we will be unable to perform the contract.


Art.6 Access to personal data – Who do we share your information with?

In accordance with current regulations, data may be transmitted to the competent authorities upon request and in particular to public bodies, exclusively to meet legal obligations, court officers, ministerial officers and bodies responsible for debt recovery, as well as in the case of searching for perpetrators of offenses committed on the internet. Your data is primarily for internal use. We may communicate your data to third party companies, who will be able to process them, within the framework of legitimate reasons and in particular for the proper execution of the contract, when we use service providers and subcontractors to carry out the order or services provided by us (technical services, payment service, payment security, deliveries, sending of commercial prospecting, etc.).

We only provide them with the data they need to perform their services.

However, we will ensure compliance with GDPR regulations by our subcontractors.

The processing of data by the latter is governed by a strict legal framework.


Art.7 Duration of data retention

We implement the necessary means to ensure that the retention of personal data for the purposes described above does not exceed the legal periods.


Art.8 What are your rights?

We undertake to take appropriate technical and organizational measures to guarantee the security of the processing of everyone's personal data (Art. 32 of the GDPR).

In accordance with the laws and regulations applicable to the protection of personal data, you benefit from a certain number of rights relating to your personal data, namely:

  • Right of access (Art. 15 of the GDPR) and information

You have the right to be informed in a concise, transparent, intelligible and easily accessible manner about how your data is processed. You also have the right to obtain confirmation that data concerning you is being processed and, where applicable, to access your own personal data and the right to obtain or make a copy of it to the extent reasonable.


  • Right of rectification (Art. 16 GDPR)

You have the right to obtain the rectification of inaccurate data concerning you. You also have the right to complete incomplete data.

  • Right to be forgotten (or Right to erasure - Art. 17 of the GDPR) and Right to restriction of processing (Art. 18 of the GDPR)

We undertake to grant the erasure of your personal data in particular in the following cases:

  • Data no longer necessary in relation to the purposes for which they were collected or processed;
  • You object to the processing;
  • Personal data has been subject to unlawful processing.
  • Right of portability (Art. 20 GDPR)

You have the right to receive your data in a structured, commonly used and machine-readable format, for your personal use or to transmit it to a third party of your choice.

  • Right to withdraw consent at any time (Art.7 of the GDPR)

You can withdraw your consent to the processing of your data where the processing is based on your consent. Withdrawal of consent does not compromise the lawfulness of processing based on consent given before such withdrawal.

  • Right to lodge a complaint (Art. 77 of the GDPR)

The customer has the right to lodge a complaint with the Privacy Commission at any time if he considers that the processing of his personal data constitutes a violation of the GDPR.


To exercise your rights, you can contact us by email: contact


Art.9 Our commitment

We aim to implement security techniques to protect stored data against unauthorized access, inappropriate use, alteration, illegal or accidental destruction and accidental loss.


Art.10 Procedure in the event of violations

It is always possible that personal data processed within the framework of the contractual relationship falls into the wrong hands as a result of human error, computer error, etc.
When the violation presents a high risk to the rights and freedoms of the person, we will immediately inform them of the facts and measures. We will ensure that the necessary steps are taken to notify the Privacy Commission of the violation in question within 72 hours of becoming aware of it, unless the violation does not present a high risk to the rights and freedoms of the privacy. person. (Art. 32-34 of the GDPR).


Art. 11 Consent

You give your express, informed and unequivocal consent for the processing of personal data as described in this Privacy Notice. You have the right to withdraw your consent at any time, upon written request. We reserve the right to modify this Privacy Notice.


Art.12 Modification of our Confidentiality Policy

We may occasionally modify this confidentiality policy, in particular in order to comply with any regulatory, jurisprudential, editorial or technical developments.


Art.13 Contact

For any questions relating to this Privacy Policy, or for any request relating to your data, you can contact us:

  • By email to the following address:;
  • By mail to the following address: {site_address}.

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